In case of shipment by forwarding agency, the number which you have received in the confirmation mail is decisive:
Sdg.-Nr. 6300 beginning, your commodity was dispatched via DSV: DSV shipment tracking
If your number starts with 0034, your goods are on their way to you via DHL: DHL forwarding tracking
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Our reply times are currently longer than usual. All return or cancellation requests are valid from the date on which the request was officially received and confirmed. Please avoid duplicate requests. We will respond as soon as possible.
