You can cancel the order at any time up to the time of dispatch by stating a reason for cancellation and are welcome to contactus in this regard.
As soon as your order has been dispatched and the goods issue has already been booked, we are unfortunately no longer able to carry out an order cancellation, as the goods are no longer in our care from this point onwards. If you wish to cancel the order, we would ask you to Return to initiate a cancellation.
You can initiate a return as follows via our Contact form initiate.
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